Returns & Exchanges

At Sensors & Modules, we stand by the quality of our electronic components and offer a 30-day return window for items in their original, anti-static packaging. If your module is defective or arrives damaged, our technical support team is ready to assist with a swift replacement or full refund.

Return Process

• 1.
  Initiate a Request

  Log into your account and navigate to your order history to select the specific sensor or module you wish to return and generate a Return Merchandise Authorization (RMA) number.

• 2.
  Technical Verification

  Briefly describe the issue or provide a photo if the component is physically damaged to help our engineers expedite the troubleshooting and verification process.

• 3.
  Pack with Care

  Place the item back into its original anti-static bag and secure it in a padded envelope or box to prevent electrostatic discharge or physical damage during transit.

• 4.
  Ship and Track

  Affix the provided return label to your package and drop it off at any authorized carrier location; you will receive an automated email once our warehouse processes your return.